FAQ
Do I need to be a professional chef?
Absolutely not. All we require is that you can prepare amazing food to a consistently high standard in a clean and safe kitchen.
How much does it cost to sell on Pona?
Listing your food on Pona is free. We will only charge a service (27%) and payment processing (3%) fee when you make a sale. We will handle delivery, customer support and marketing so you will only need to cover the cost of ingredients.
Who will handle delivery?
Depending on the location, we will either handle delivery ourselves, or outsource it to a third-party such as Grab Express. In either case, you don't have to worry about or pay for any of the logistics.
Do I need any permits or certifications?
All you need to start selling is a vaccination against typhoid fever. You do not need to register as a business, or acquire any other permits. You are welcome to get Halal certification or culinary training, and highlight these in your profile.
How do I get paid and when?
We will automatically process payouts at the end of each calendar month, and notify you by email when the payment is made.